We are committed to protecting your privacy online.
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as your name, address, email address, telephone or mobile phone and credit card information.
- Provide you with the information, goods and services offered through our website, for billing and order fulfilment
- verify and carry out financial transactions in relation to payments you make online;
- improve the layout and/or content of the pages of our website and customise them for users;
- carry out research on our users' demographics and tracking of sales data;
We may also monitor who accesses our website, for example we may automatically collect access information about you such as: the type of internet browser you use; the website from which you have come to our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. Such information enables us to assess and build a profile of our users. We use this information to improve the layout and/or content of the pages of our website and customise them for users.
Subject to obtaining your consent (if you subscribe to our newsletter) we may contact you by email with details of other products, and services, or competitions. If you prefer not to receive any marketing communications from us, you can opt out at any time. See further ‘Your rights’ below.
We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons, for example to recognise you whenever you visit this website ensuring you do not have to enter all your details and thereby speeding up the process so you do not have to log on each time. It will also enable us to store your personal preferences, build a profile about you and target our marketing and advertising campaigns. We cannot provide a full service to you if you disable the cookie function on your web browser so we advise you to maintain the same.
For further information about cookies and how to disable them please go to: aboutcookies.org
We may disclose your personal data:
- if we sell our business to a third party;
- to DHL Express, so they can deliver your order;
- in any other case where we are required to do so by law or if we believe that such action is necessary to prevent fraud or cyber-crime or to protect the website or the rights, property or personal safety of any person.
We may also disclose aggregate statistics about visitors to our website, customers and sales in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
We will use technical and organisational measures to safeguard your personal data, for example:
- we store your personal data on secure servers;
- payment details are encrypted using SSL technology and processed though ePay which is certified according to the highest level of the PCI standard, which requires compliance with more than 200 security controls. This means we do not store your credit card information on our servers.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the website whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
If you are concerned about your data, you have the right subject to the payment of a small fee (currently £10) to request access the personal data which we may hold or process about you.
You have the right to require us to correct any inaccuracies in your data free of charge.
At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. You can opt-out any time by clicking the unsubscribe link in our newsletters.
In certain circumstances it may be necessary for us to transfer your personal data outside the EEA this may be because, for example, or service provider is in a location outside the EEA or if our servers are - at any time - located outside the EEA. Where this is the case, we will take all appropriate steps to ensure the continued adequacy for the protection of your data is maintained.
We welcome your feedback and questions. If you wish to contact us, please send an email to firstname.lastname@example.org or call us on 020 328 95095.
Our registered office is:
The data controller is Mr. Martin Maglebjerg