All watches purchased between the 1st of November and 24th of December 2019 on our website, can be exchanged to different watches, until the 15th of January 2020.
Our Christmas Exchange policy offers you the opportunity to exchange a watch purchased from us to a different watch after Christmas, but does not grant you the right to a full refund. We will refund the difference up to £75, should you want to exchange the watch to a cheaper model.
To use our Christmas Exchange policy, you must comply with the following rules:
- Send the watch back in the same condition as it arrived.
- Include in your package a filled copy of our exchange form (click here to download).
- Send the watch back to our address at your own expense.
- Send the watch back to us by 15th January 2020.
Please note that this Christmas Exchange policy does not in any way limit or affect your statutory rights. For our usual return policy please see here.